Vacancies

Demonstrate a strong focus and drive to deliver and exceed revenue objectives and maximise conversion to achieve budget. Regular analysis of the business.

About Us:
Horwood House is more than just a hotel. With over 100 stylish bedrooms, 15 versatile meeting and event spaces, a state-of-the-art spa, and a destination restaurant, we offer an exceptional experience for leisure, business, and events. As a privately owned, independent hotel, we pride ourselves on warm, personalized service and a forward-thinking approach.

As the Sales Manager you will proactively source new leads for direct corporate business and develop all business opportunities through focused research and defining key industry types within the UK with a main focus on local and national areas. The Sales Manager will develop new business opportunities for the hotel in line with the budget.

Key Responsibilities and Duties

Conduct client showrounds, support with famtrips and drive a high conversion rate

Supporting on large enquiries and to ensure all new enquires are dealt with withinour response time and fully qualified, complete with a full proposal based on client’s requirements.

Responsible for negotiating with organisers understanding the key buying factors

Practice efficient and effective yield management in line with guidelines and maximize each and every sales opportunity, upselling as frequently as possible.

Support on the qualifying and chases for key pieces of business

Ensure effective diary management, ensure that all rates quoted are in line with the hotel sell strategy and control option business to maintain a clean diary and optimize conversion levels

Work closely with the Proactive Sales Team passing on any leads of potential new clients once qualified, building relationships with existing clients to seek further opportunities

Meet & greet clients when they arrive for their event and build strong customer relationships to ensure repeat business

Analyse refused business and ensure any business we do deny is for the right reasons for the business

Regular rebook calls on all confirmed/lost business

Carry out regular competitor calls to analyse pricing and availability trends in order to support in setting out strategy

Support in regular conversion days with the team and drive a hungry sales attitude in the office

Understand the competitive market place and suggest strategy to ensure the hotel stays ahead in the marketplace.

Ensure a full understanding of the hotel’s Sales budget for the year in order to

drive business forward and deliver this strategy to new and existing clients to meet annual revenue targets.

Completing the gap analysis on a daily basis

Skills required

Positive proactive attitude and good communication skills

The ability to multitask and prioritise your own workload

Strong negotiation skills

Excellent relationship building skills

Hungry attitude for sales

Benefits:

Canteen

Company events

Company pension

Discounted or free food

Employee discount

Free parking

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Ability to commute/relocate: Milton Keynes, MK17 0PH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Housekeeping Assistant (Part-Time – 30 Hours)
Location: Horwood House Hotel, Little Horwood, Buckinghamshire 

About Us
Horwood House Hotel is a stunning countryside retreat set in 38 acres of landscaped gardens, just 11 miles from Milton Keynes. With elegant rooms, stylish dining, a luxury spa, and newly renovated event spaces, we deliver a warm, memorable experience to every guest.

The Role
We’re seeking a reliable and detail-focused Housekeeping Assistant to join our team on a part-time basis (30 hours per week). You’ll help ensure our guest rooms and public areas are clean, welcoming, and maintained to the highest standards.
Please note: You will be expected to work variable hours, including weekends and bank holidays, as part of a rota.

Key Responsibilities:

Clean and prepare guest rooms and public spaces

Replenish linens, towels, and amenities

Report any maintenance issues

Follow hygiene and safety protocols

Work independently and as part of a team to meet daily targets

What We’re Looking For:

Good attention to detail and a strong work ethic

A friendly and positive attitude

Flexibility with working hours

Previous housekeeping experience is helpful but not essential

Access to a vehicle is essential due to our rural location

Why Work With Us?

Beautiful working environment

Friendly, supportive team

Training and development opportunities

Staff discounts on hotel services

Benefits:

Canteen

Company events

Company pension

Discounted or free food

Employee discount

Free parking

Gym membership

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Ability to commute/relocate: Milton Keynes, MK17 0PH: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

We’re looking for experienced, proactive spa therapists to join our friendly team at HSpa on a zero hours contract, offering flexible shifts and a competitive rate of £14 per hour.

Our tranquil spa has six treatment rooms and offers a wide range of treatments and packages. You’ll help deliver outstanding guest experiences in a supportive, professional environment.

What We’re Looking For:

1+ year of experience in a similar role

Strong customer service skills

Well-presented, reliable, and professional

Team player with great communication

What You’ll Get:

£14 per hour

Flexible hours

28 days holiday (pro rata)

Pension scheme

Free staff meals and parking

Discounts on spa, hotel, food & drink

Birthday meal allowance

Long service rewards

Training & development

Uniform provided

Key Duties:

Perform high-quality treatments with care and professionalism

Maintain a clean, welcoming spa environment

Keep bookings on schedule and promote retail products

Assist with guest service and spa cleanliness

Follow all health & safety procedures

Pay: £14.00 per hour

Benefits:

Canteen

Company events

Company pension

Discounted or free food

Employee discount

Free parking

Health & wellbeing programme

On-site parking

Referral programme

Milton Keynes: reliably commute or plan to relocate before starting work (required)

Licence/Certification: NVQ Level 3 Beauty Therapy (required)

Work Location: In person

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Weekend/Breakfast & Evening Hours

An exciting role within the Horwood House Food & Beverage Team!

We are looking for enthusiastic, pro-active individuals with a can-do attitude to work with the whole hotel to deliver a memorable guest experience, from arrival to departure. Our newly renovated restaurants and function rooms host a variety of guests from corporates to families and everything in between, you will enjoy a busy and diverse workload.

What would make you the ideal candidate?

Experience in a similar position and environment with a firm understanding of excellence in customer service within a food and beverage outlet. A friendly and open personality who enjoys working in a large team and interacting with people.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms
• Live in accommodation available

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Overview
We’re doing hospitality a bit differently at Horwood House and we’re looking for like-minded people to come on our journey. If you have the passion to create magical and memorable drinks, we would like to hear from you. We have both full time and part time positions available.

Responsibilities
Meet and greet guests
Provide exceptional customer service
Uphold food safety standards and cleanliness in the bar

Keep the bar stocked correctly and items replaced as necessary
Support team members during busy periods
Help maintain inventory levels and stock rotation
Utilise time management skills to ensure smooth workflow
Offer assistance with upselling to enhance customer experience

Skills
Previous experience in a restaurant or bar is necessary
Knowledge of food safety practices
Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Strong attention to detail and a commitment to delivering high standards.

Job Types: Full-time, Part-time, Permanent

Pay: From £25,397.00 per year

Benefits:

Canteen

Company pension

Discounted or free food

Employee discount

Free parking

Life insurance

On-site gym

On-site parking

Ability to commute/relocate:

Milton Keynes MK17 0PH: reliably commute or plan to relocate before starting work (required)

Experience:

Restaurant and Bar: 1 year (required)

Customer Service: 1 year (required)

Work Location: In person