Vacancies

Join our culinary team at Horwood House as a Chef de Partie and become an integral part of our kitchen's success.

In this role, you will play a crucial role in the efficient operation of our restaurant, outlet, and banquets, all while adhering to our high standards and financial goals. Your responsibilities will include organizing and setting up your section, ensuring consistent food preparation, and complying with company and hotel policies. You'll also have the opportunity to train and mentor kitchen porters and maintain the highest sanitation standards.

If you have a passion for culinary excellence, a commitment to quality, and a desire to contribute to a dynamic kitchen environment, we invite you to join our team. Be part of a team dedicated to providing exceptional dining experiences for our guests while advancing your career in the culinary world.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms
• Live in accommodation available

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Join the food and beverage team at Horwood House Hotel and play a crucial part of the maintaing efficiency in the kitchen. 

Your main responsibilities will include ensuring that the kitchen and equipment are kept to the highest standards of cleanliness, supporting the food service and kitchen staff as needed. You'll also assist with fetching and carrying food and equipment, following strict cleaning procedures, and disposing of waste efficiently.

What would make you the ideal candidate?

The successful candidate will have a can do attitude in offering engaging hospitality to both colleagues and guests. They will have a willingess to learn and develop their skills, and want to contribute in our commitment to deliver an outstanding service to our guests. 

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms

If this sounds like the ideal role for you, we'd love to hear from you! To find out more or apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Join us in the hustle and bustle at Horwood House Hotel as the Food and Beverage Supervisor.

As the Food and Beverage Supervisor, your role is pivotal in ensuring the smooth operation of restaurant and bar services. Responsibilities include coordinating event setups, maintaining hygiene standards, supervising staff, handling customer complaints, and managing inventory. Additionally, you oversee training sessions, enforce safety protocols, and support departmental heads in improving operations. Your flexibility, professionalism, and customer-centric approach are key attributes for success in this role.

What would make you the ideal candidate?

The ideal candidate for the Food and Beverage Supervisor position should possess strong communication and organizational skills, along with proven leadership experience. You should be detail-oriented, adaptable, and able to prioritize tasks effectively in a fast-paced environment. Experience in the hospitality industry, particularly in food and beverage operations, is preferred. Additionally, you should demonstrate a proactive attitude, excellent customer service skills, and the ability to work well both independently and as part of a team.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme

If this sounds like the ideal role for you, we'd love to hear from you! To find out more or apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Department: H Spa

Reporting into: H Spa Manager

Role Overview:

To provide beauty therapy treatments to clients with the highest levels of customer care, promoting enjoyable & memorable experiences for all guests and members.

Key responsibilities:

To have good knowledge of HSpa Operating Times and Procedures.

 To have knowledge of booking systems and scheduling.

To attend relevant meetings as and when required to ensure excellent communication throughout the department.

To be familiar with all activities and facilities within the hotel.

Dealing with customer feedback in the correct manner and advising the HSpa Manager accordingly.

To ensure the HSpa treatment rooms, lounge areas and surrounding areas are always kept to a high standard of cleanliness and tidiness.

To clean and clear all HSpa areas where needed and assist with service and refreshments when required to do so.

To carry out treatments to the high and correct standard ensuring client confidentiality and high levels of customer care.

Ensure that treatments are conducted on time and not cut short so that bookings are kept to time.

To give aftercare advice and sell retail products at every opportunity.

To report to work on time using the correct clocking procedure, dressed in clean uniform and with good personal hygiene.

To ensure all equipment is in safe working order, maintained and serviced to the required standard and that it is stored correctly, safely and securely.

To be aware of budgeted targets for treatment and product sales.

To maintain overall client satisfaction.

To assist in the control of all stock within the department.

To complete all training assigned to you, either Face to Face or Online.

To be fully conversant with the hotel fire evacuation policy, attending regular training sessions.

Report all accidents (to guests or staff) to the HSpa or Duty Manager so that they can be recorded in accordance with the law and company procedure.

To maintain a high standard of conduct whilst on duty and carry out duties with professionalism and due manners.

To assist in making sure the HSpa environment is welcoming to both staff and customers alike and to ensure that departmental co-operation is encouraged.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Free birthday meal
• Long service rewards
• Recommend a friend scheme
• Uniform

If this job is of interest please send your CV and cover letter to recruitment@horwoodhouse.co.uk. 

Join the hustle and bustle of the Finance team here at Horwood House as the Finance Assistant.

The Finance Assistant is responsible for reconciling payments, banking transactions, and supporting financial processes. Key duties include daily reconciliation, banking cash and cheque payments, investigating variances, and assisting the Financial Controller.

What would make you the ideal candidate?

To excel in the Finance Assistant role, you should be detail-oriented, self-motivated, and possess strong analytical skills. You'll need experience in reconciling payments, banking transactions, and supporting financial processes. Additionally, commit to continuous learning, demonstrate excellent communication skills, and maintain a positive attitude towards engaging hospitality.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms

If this sounds like the ideal role for you, we'd love to hear from you! To find out more or apply for this role, please email your CV to recruitment@horwoodhouse.co.uk. 

Join the busy Maintenance Team at Horwood House and help us to maintain the upkeep of the property

The Maintenance Assistant is responsible for ensuring effective completion of both reactive and planned maintenance work across the hotel. This includes maintaining brand standards, implementing energy-saving practices, and responding to maintenance inquiries promptly. They must adhere to safety procedures, maintain quality standards, and support environmental initiatives. Additionally, they participate in property audits, record-keeping, and attend training meetings as required. Flexibility and adherence to company procedures are essential for this role.

What would make you the ideal candidate? 

The ideal candidate for the Maintenance Assistant role would possess strong organizational skills, attention to detail, and a proactive approach to problem-solving. You should have a solid understanding of maintenance procedures and be able to work effectively with various departments within the hotel. Excellent communication skills, a commitment to safety, and a willingness to learn and adapt to new technologies are also essential qualities. Additionally, you should be able to prioritize tasks, work efficiently to meet deadlines, and maintain high standards of quality and cleanliness throughout your work.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme 

If this sounds like the ideal role for you, we'd love to hear from you! To find out more or apply for this role, please email your CV to recruitment@horwoodhouse.co.uk.