Vacancies

Housekeeping Assistant (Part-Time – 30 Hours)
Location: Horwood House Hotel, Little Horwood, Buckinghamshire 

About Us
Horwood House Hotel is a stunning countryside retreat set in 38 acres of landscaped gardens, just 11 miles from Milton Keynes. With elegant rooms, stylish dining, a luxury spa, and newly renovated event spaces, we deliver a warm, memorable experience to every guest.

The Role
We’re seeking a reliable and detail-focused Housekeeping Assistant to join our team on a part-time basis (30 hours per week). You’ll help ensure our guest rooms and public areas are clean, welcoming, and maintained to the highest standards.
Please note: You will be expected to work variable hours, including weekends and bank holidays, as part of a rota.

Key Responsibilities:

Clean and prepare guest rooms and public spaces

Replenish linens, towels, and amenities

Report any maintenance issues

Follow hygiene and safety protocols

Work independently and as part of a team to meet daily targets

What We’re Looking For:

Good attention to detail and a strong work ethic

A friendly and positive attitude

Flexibility with working hours

Previous housekeeping experience is helpful but not essential

Access to a vehicle is essential due to our rural location

Why Work With Us?

Beautiful working environment

Friendly, supportive team

Training and development opportunities

Staff discounts on hotel services

Benefits:

Canteen

Company events

Company pension

Discounted or free food

Employee discount

Free parking

Gym membership

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Ability to commute/relocate: Milton Keynes, MK17 0PH: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to hr@horwoodhouse.co.uk. 

Weekend/Breakfast & Evening Hours

An exciting role within the Horwood House Food & Beverage Team!

We are looking for enthusiastic, pro-active individuals with a can-do attitude to work with the whole hotel to deliver a memorable guest experience, from arrival to departure. Our newly renovated restaurants and function rooms host a variety of guests from corporates to families and everything in between, you will enjoy a busy and diverse workload.

What would make you the ideal candidate?

Experience in a similar position and environment with a firm understanding of excellence in customer service within a food and beverage outlet. A friendly and open personality who enjoys working in a large team and interacting with people.

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms
• Live in accommodation available

If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to hr@horwoodhouse.co.uk. 

Drive revenue growth and maximise profitability within HSpa by proactively generating, converting, and retaining spa bookings and memberships. Working collaboratively with the Spa, Reservations, Sales and Marketing teams, the HSpa Sales and Leisure Executive will deliver annual sales targets through strategic sales activity, relationship management, and innovative promotional initiatives.

Key Responsibilities and Duties

Identify and convert all sales opportunities to achieve and exceed annual spa revenue and profit targets.

Ensure all sales activity supports positively to overall departmental profitability.

Manage all HSpa individual and group enquiries from initial contact through to successful conversion.

Proactively generate new leads for spa experiences, memberships, group bookings and corporate opportunities.

Conduct spa show rounds for prospective members and clients to drive membership sales.

Support marketing team with initiatives to increase spa membership and overall spa sales.

Monitor daily spa diary performance, therapist utilisation and identify revenue gaps, and support commercial director to implement strategies to maximise occupancy and yield.

Produce weekly and monthly sales reports analysing performance against targets.

Attend key business meetings to present results, insights and forward strategies.

Account manage third-party relationships including Spa Breaks and Spa Seekers, conducting regular review meetings to optimise performance.

Work closely with the Spa Manager, Commercial Director, Marketing team and General Manager to develop and implement promotional campaigns and spa packages.

Ensure the wider hotel team is fully briefed on current packages, promotions and offers to support cross-selling.

Support the day to day operations team with meets and greets and capturing leads from guest interactions to drive revenue opportunities.

Proactively collect and maintain client information to grow the spa database and share with marketing.

The responsibilities in the Job Description are subject to change from time to time to reflect the changes in business requirements.

Essential skills and experience

Proven experience in sales, preferably within hospitality, spa, or leisure environments

Strong commercial awareness with a results-driven mindset

Excellent negotiation and closing skills

Ability to analyse performance data and implement revenue-driving strategies

Highly organised with the ability to manage multiple priorities

Self-motivated and proactive, able to work independently while collaborating cross-functionally

Personal Attributes

Professional and positive attitude

Target-focused and resilient

Strategic thinker with a creative approach to sales generation

Strong attention to detail

If this sounds like the ideal role for you, we'd love to hear from you! To find out more or apply for this role, please email your CV to hr@horwoodhouse.co.uk.